"Everything we need to run our business - information, resources, documents, emails are in one central location. Everything we are doing and all communication with our clients is kept in one place, which allows us to manage our campaigns effectively, ultimately servicing our clients better."

Thursday, 01 April 2010 02:00

Taken over by my cellphone

You stand in front of the meeting, desperately trying to drag people’s attention away from their iPhones (or whatever other handheld device is currently popular in your office).  You get more and more frustrated as no-one listens to your brilliant presentation that you prepared, working late into the night.

 

How Quickly a Year Flies!

It has already been a year since SL4 launched. and what a year it has been! Streamline 4 has been a smash hit and has been installed at many clients, including a number of brokerages (short term and investment), accounting companies, agencies, and even a call center and a radio station (Northwest FM) ! All these companies have one thing in common - they want to keep track of their clients and their requirements, and make sure the needs of their clients are met.

Streamline was recently installed at System 5, a Johannesburg based IT company that provides 'effective products and services to small and medium enterprises in South Africa, through innovative and personalized IT solutions'. This is what Gregory Botha, their MD had to say:

"Hi Pieter,

I thought I would drop you an email and say “Well Done” on SL4. It is a revelation and a huge improvement on SL3 and a pleasure to use .

It should surely be the market leader in tasking and collaboration by now."

Thanks Greg!

 

Whats New?

We spent quite a bit of time last year on getting interaction between tasks and data right. The results exceeded our wildest expectations. We can now design custom 'datasets' that manage and track complex information and tasks. This makes it possible to quickly customise Streamline for any business' needs. We are in the process of building standard libraries for various industries. (Insurance brokerages, for instance, need to track Leads, Policy Modifications and Claims - and all the attendant paperwork. Done)


Whats Next?

Exciting possibilities have opened up. We installed Streamline at a large Short Term Insurance Brokerage last year called Smit Garrun, part of the Garrun Group. They also had a need to record voice conversations they have with their clients - and have these voice clips available to staff for reference purposes from within Streamline. We collaborated with their telephony vendors. The results are going in as we speak!

 

 
Wednesday, 14 March 2012 15:36

Streamline 4 Debuts with Flying Colours at GBM Auditors

After more than 2 years of development, thousands of lines of code and lots of anguish, we are proud to announce that the Streamline 4 task management system has been installed and is running happily at GBM Accountants & Auditors, its first client. The installation went surprisingly smoothly and training was done within two hours. After a days' usage, Warren Butt, B.Compt (Hons) CA (SA), senior partner at GBM, had this to say:

"Warren : 13 Feb 18:17 : Pieter, na die eerste dag moet ek se jou system kook." (verbatim quote in Streamline 4, loosely translated as:  "Pieter, after one day I must tell you that the system rocks.")

We were especially pleased at how easily the users took to it; Judging from the lack of support questions since the training, and the quick uptake, we believe that the new interface is achieving one of the primary goals of the redevelopment: To make Streamline user-friendly and intuitive.

GBM approached us a few months ago because of their frustration at not being able to keep track of ongoing audits and client requests. They had tried everything, from weekly meetings, to tasks in Microsoft Outlook. We hope they will be happy with their decision to go with Streamline, and wish them all the best.

 
Wednesday, 08 December 2010 02:00

Getting the Right People to DO the Right Thing at the Right Time.

That's a pretty good definition of management, don't you think? "Getting the Right People to DO the Right Thing at the Right Time." - it sounds pretty simple and straightforward. And it follows out mantra of 'Who? What? When?' nicely as well (with the DO bit in capitals, note: "Execute,Execute,Execute"). The problem is that, as far as management thinking goes, that is about the most consensus we're going to get out of a room full of consultants and analysts.

 
Thursday, 18 March 2010 02:00

Entrepreneur or Technician

If you haven’t yet read E-myth or E-myth Revisited, as one business owner to another – do it.  It will change your perspective on where your business is going and what it actually means to you.
Read more..,

 

 
Wednesday, 11 November 2009 02:00

In focus: Statucor

“From having a limited work flow process system before, Streamline now takes care of our client database, portfolio allocation and client records – all at a reasonable price”, says Matthew Wray of Statucor, part of auditing firm BDO.

Read more...
 
Wednesday, 11 November 2009 02:00

Task Scheduling?

Task scheduling and task management are the key to getting things done.   There is a story about a man who approached JP Morgan, held up an envelope, and said, “Sir, in my hand I hold a guaranteed formula for success, which I will gladly sell you for $25,000.” “Sir,” JP Morgan replied, “I do not know what is in the envelope, however if you show me, and I like it, I give you my word as a gentleman that I will pay you what you ask.”

 
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